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Program Manager

Project 351
Job Title: Program Manager
Job Type:
Job Search Ends:
October 7th, 2018
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About Project 351:

Project 351, an independent nonprofit 501(c)(3), believes that eighth graders have unlimited potential to be remarkable agents of change in their community and our world. Since 2011, our mission is to inspire, enrich, and develop a rising generation of leaders who put courage, compassion, and community first. We are inspired by the innate goodness of young people who eagerly seek a platform to make a difference. And, are motivated by their ability to unite and transform their communities through service.

Annually, eighth grade Ambassadors are selected to represent each of the 351 cities and towns in Massachusetts by hometown educators for an exemplary ethic of service and the values of kindness, compassion, humility, and gratitude. We place a special premium on unsung heroes and quiet leaders, and the rich diversity of our Commonwealth.

For a year’s term, Project 351 invests in the Ambassadors’ capabilities and inspires their sense of possibility through customized service experiences, results-driven leadership training, and exposure to issues, role models, and opportunities that challenge, inspire, and enrich.

Our organizational culture is built upon the values of gratitude, inclusion, collaboration, and excellence. These tenets inform every aspect of our strategy, communication, and engagement with our young leaders. We strive to build an organizational culture that reflects these principles and models Dr. Martin Luther King Jr.’s vision of the Beloved Community.

Our approach develops the confidence, skills, and character of a young leader through a 12-month Ambassador Journey. Since 2011, 3,001 eighth graders have found their voice and platform to lead as Ambassador. Their impact of mobilizing schools and communities in service is transformative -- developing their confidence and capabilities to lead change; building school learning environments that foster unity, elevate kindness, and prioritize civic engagement; and significantly progressing the mission and impact of our portfolio of nonprofit partners. Over the last eight years, Ambassadors have positively impacted 556,616 neighbors in service to organizations including the Martin Richard Foundation, Wonderfund, Massachusetts Military Heroes Fund, and Cradles to Crayons.

Project 351’s youth-led service movement is fueled by the belief and resources of private sector investors, educator champions, and engaged civic leaders. Project 351 Alumni play a primary role as stewards of mission, and as mentors, role models, and team leaders for Ambassadors. Co-founded by Governor Deval Patrick and now convened by Governor Charlie Baker, Project 351 demonstrates the extraordinary change made possible when young people unite in service. 

Position Overview:

The Ambassador Journey is the foundation of our mission and fundamental to our success. We seek a dynamic, experienced Program Manager -- with a passion for young people and service -- to strengthen and manage the Journey.

The Program Manager’s primary role is to progress the vision and strategy for the Ambassador Journey. The Journey is inclusive of service learning, skills and values development, project leadership, civic engagement, and evaluation. Annual milestones for Ambassadors include three statewide service campaigns, two Unity Events with Governor Baker, and unique civic engagement opportunities. These initiatives are supported by training, Alumni mentorship, and local educators.

The Program Manager will partner with the Executive Director and Director of Strategy and Operations to enhance and innovate the Journey to drive greater scale and impact; statewide mobilization in service; excellence in leadership development; evidence-based outcomes; and, most importantly, a meaningful, transformational Ambassador experience.

The Program Manager will also manage the annual selection and orientation of each class of eighth grade Ambassadors; and partner with the Executive Director and Director of Strategy and Operations to plan and execute two annual Unity events for all Ambassadors. As a member of our small but growing staff the Program Manager will have responsibilities in development, operations, and external communications.

The Program Manager will report to the Director of Strategy and Operations, but will work closely with the Executive Director.


Program Management (75%)

  • In partnership with Executive Director, Director of Strategy and Operations, and key stakeholders, define vision and implement strategy for 12-month Ambassador Journey, outcomes, and evaluation.
  • Oversee planning and execution of Project 351’s three youth-led statewide service initiatives: Spring Service, Fall Service, and 9.11 Service. Includes leadership training curriculum, civic engagement of schools and communities, service learning, inspirational and enriching communication, and large scale service transformation.
  • Manage Ambassador selection process in partnership with educators from every school district in Massachusetts.
  • Serve as primary staff point-of-contact for Ambassadors, family members, and educators during Ambassador onboarding process and throughout the year.
  • Leverage relationships with key organizational stakeholders to enhance the Ambassador Journey and execution of service campaigns. 
  • Support Executive Director and Director of Strategy and Operations in planning and executing Project 351’s two statewide unity events, Launch & Service Day (January) and Leadership Reunion (May).
  • Work with Executive Director to design and implement leadership development strategy for Project 351’s Alumni Leadership Council (ALC) and our broader Alumni community. Manage logistics for quarterly ALC Leadership Summits and work with Executive Director to design and execute Summit leadership training programming. Manage annual ALC application process.
  • Manage external communications for statewide service initiatives, including social media accounts (Instagram, Twitter, Facebook). Update content on Project 351 website. 

Development and Administrative Responsibilities (25%)

  • Responsible for processing donations, updating development database, and donor gratitude.
  • Support Executive Director and Director of Strategy & Operations in planning for Board Meetings and fundraisers, including design and production of development materials.
  • Oversee summer intern program and manage volunteers (including high school and college Alumni) throughout the year.
  • Responsible for office management, including managing administrative vendors, ordering supplies, and communicating with property manager. 


  • Passion for youth development: believes in the unlimited potential of young people as agents of change in their community and our world. Embraces the empowerment of this generation as a guiding principle. Shares vision that service is the foundation for building Dr. King’s Beloved Community and advancing social justice. Driven and motivated to progress organization’s aspiration as sector leader and best practice.
  • Values of community: demonstrates Project 351’s core values of kindness, compassion, humility, and gratitude. As mentor to community of eighth graders, models judgement and integrity. Must be personable, optimistic, and team-oriented. Ability to integrate values programmatically and as a platform for Ambassador development.
  • Standards of excellence: reflects and pursues the highest standards of excellence.
  • Program stewardship: demonstrated ability to envision, design, and execute service learning and leadership development programming. Experience in Social and Emotional Learning, curriculum development, and program evaluation is desired.
  • Capacity builder: embraces culture of innovation and opportunity to build strategies, systems, and processes that advance mission and strengthen programmatic pillars. Keen project management skills with ability to manage complex initiatives with multiple constituent groups.
  • Stakeholder engagement: skill for managing and strengthening symbiotic relationships with key program constituents: Ambassadors, Alumni, families, educators, nonprofit portfolio, and community partners. Confidence in engaging organizational relationships including Board, funders, and strategic partners.
  • Professional communication: writes clearly and effectively for multiple audiences, strong verbal presentation skills for large scale meetings, trainings, and conference calls. Enthusiasm for timely response to stakeholder inquiry and outreach in a fast-paced environment. Skills in social media and curriculum development are an asset.
  • Organized and detail-oriented: categorizes information and actions for effective use. Creates routines, systems, and tools to achieve operational excellence.
  • Entrepreneurial spirit: embraces start-up environment. Leader who is a creative thinker, solution-oriented, effective at prioritization, and enthusiastic in a high-energy, values based work environment.

Compensation and Benefits:

Compensation will be commensurate with experience. Project 351 will contribute up to 50% towards the cost of health insurance for a plan purchased on the Massachusetts Health Connector.

Due to Project 351’s unique model -- decentralized to 351 local communities -- events, service initiatives, and required meetings often take place on weekends and during the evenings. To compensate for this level of dedication, Project 351 offers a flexible work schedule. We offer 8 paid weekdays off, in addition to 12 vacation days.

Project 351 is committed to continuous learning and professional development. We will seek out opportunities for the Program Manager to learn from members of our rich and diverse community of stakeholders.

How to Apply:

To apply, please email careers@project351.org and attach a resume and a cover letter. Please make the subject of your email, “FirstName_LastName_Program Manager.”

133 Federal Street, Suite 802 | Boston, MA 02110
Phone: 617.426.2606 | Fax: 617.426.2849
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