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Database Coordinator

Rose Kennedy Greenway Conservancy
Job Title: Database Coordinator
Job Type:
Job Search Ends:
October 3rd, 2019
Organization's Website:

Position:     Database Coordinator

Status:         Full time, Non-exempt

Reports to:     Director of Development


About us:  The Greenway is the contemporary public park in the heart of Boston that welcomes millions of visitors annually to gather, play, unwind, and explore. The Greenway Conservancy has sole responsibility for managing all aspects of the Greenway. We envision a vibrant, inclusive, and evolving gathering place that offers healthy green space; fun, engaging, and thought-provoking experiences; and a testing ground for new ideas. We pursue our mission through park care that sustains year-round beauty, ensures safety, and models environmental stewardship; robust programming that showcases and supports the ingenuity and breadth of our community; and temporary exhibitions of contemporary public art that facilitate artistic experimentation and speak to our current moment; raising the standard of excellence for urban park management.


We are an organization with a commitment to transparency, excellence, innovation; these values will shape our continued growth. We offer a competitive salary, very generous benefits, great colleagues, and opportunities to grow as a development professional and learn from your colleagues across the organization. Ever wondered how to start a pollinator garden or how a carousel operates? 


Position Description: Our 2018 Strategic Business Plan outlines a plan to double philanthropic revenue by 2023, primarily through the expansion of individual giving. To meet this ambitious goal, the Development Department is in an exciting growth phase that includes the addition of new staff positions. Every member of our team will be critical to our fundraising success, which will enable the organization to expand programs, deepened community partnerships, and undertake major capital improvements. We are currently seeking someone with meticulous attention to detail who is passionate about the management of data and finds satisfaction in the smooth coordination of development operations. 


Reporting to the Director of Development, the Database Coordinator will work closely with the Executive Director and Development Operations & Annual Giving Manager to build and maintain the data on which all fundraising efforts of the Conservancy run. The Database Coordinator will ensure donor data integrity and organization; create reports that help guide department strategy, workflow, and evaluation; and ensure consistency of financial records with colleagues in Finance and Administration. This position offers an excellent opportunity to increase technical skills with SalesForce, a Customer Relationship Management (CRM) system that is widely used among for-profit and non-profit companies, and advance a career in development operations.



Operations (35%)

  • Execute and maintain all areas of donor record keeping, including gift processing, acknowledgments, pledge agreements, contact information, and notes.

  • Create and maintain profiles, department workflows, reports, and dashboards through Salesforce.

  • Implement operational policies and best practices for the Conservancy as guided by and in coordination with the Development Operations & Annual Fund Manager.

  • Maintain Salesforce handbook defining policies and best practices, with the aim of standardizing and  increasing usership across departments.

Donor Relations (35%)

  • Manage gift acknowledgement workflow to ensure that all donors are thanked promptly for their gifts. Assign thank you phone calls and proofread, mail merge, and print gift acknowledgements, as well as other donor correspondence.

  • Generate and manage all mailing lists, and coordinate with the printer and mailhouse to produce printed mailings including appeals, event invitations, and holiday cards.

Financial (15%)

  • Prepare weekly and monthly reports on revenues and receivables, reconciling monthly with the Finance and Administration Department. Create additional fundraising reports as needed, including for meetings of the Board of Directors and Development Committee.

  • Record and track event sponsorships, recognition, and revenue.

  • Track invoices and manage supplies for the department.

Executive Support (15%)

  • Support the Executive Director in corporate fundraising by researching potential corporate donors, recording and monitoring cultivation and stewardship plans in Salesforce, producing reports in Salesforce, and participating in regular portfolio reviews.

  • Handle complex scheduling for Executive Director and Development team.

  • Draft updates for Board of Directors with content from Executive Director.

  • Prepare and distribute Board of Directors meeting materials.

  • Prepare materials and take minutes for Development Committee meetings.


The Database Coordinator will have the opportunity to participate in activities that increase their understanding of the Conservancy’s work, such as semi-annual all-staff park clean-up events, field trips to peer organizations, brown bag lunch-and-learns, and monthly staff meetings.



  • Associate’s degree or equivalent.

  • Meticulous attention to detail.

  • Strong written and verbal communication skills

  • Strong analytical and problem solving skills. 

  • Advanced skills in Google Sheets / Microsoft Excel.

  • Proficiency with at least one CRM; Salesforce experience a plus.



  • Work hours are Monday through Friday, but occasional weekend days will be required. 

  • Flexibility is required to accommodate evening events and occasional travel.

  • Work will generally take place indoors, but the position will require some time on The Greenway. 


Application process

  • Please email one-page cover letter, resume, and 3 references to: jobs@rosekennedygreenway.org with job title in the subject line. Each file name should begin with applicant’s last name.

  • No phone calls, please.

133 Federal Street, Suite 802 | Boston, MA 02110
Phone: 617.426.2606
© 2019 Philanthropy Massachusetts