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Individual Giving Officer

Boston Symphony Orchestra
Job Title: Individual Giving Officer
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Job Search Ends:
May 31st, 2019
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The Individual Giving Officer (IGO) reports to the Director of Individual Giving and works closely with the Associate Director of Individual Giving – Annual Funds, Manager – Friends Program and Director Fundraising, and Director of Development Research and Information Systems to discover, verify and engage a prospect pool at the Society giving level ($3,000 and more) for multiple fundraising efforts in support of the orchestra’s endowment, capital, special projects and operating goals. The current unqualified pool is 200,000 households, with 75-100 being placed in this IGO’s portfolio. Additionally, to complete this IGO’s portfolio, s/he will solicit and steward 75-100 currently qualified and verified individual donor households. 

In this dynamic position, the IGO is a team player partnering with volunteers, board members and staff colleagues to build relationships that will result in an increasing number of gifts of $3,000 and more. The successful candidate will forward BSO’s mission with impeccable attention to detail and accuracy and outstanding customer service skills.   


  • Collaborate with the development team to achieve its long- and short-term growth goals

  • Initiate and conduct personal meetings to verify affinity and capacity for Society-level giving ($3,000 and more)

  • In partnership with Associate Director of Individual Giving, Manager – Friends Program and Director Fundraising, and Director of Development Research and Information Systems, create and implement strategies and tactics for discovering, verifying, and engaging a Society-level prospect donor pool

  • Once defined as a segment (identification and research work of current prospect pool is already underway) and when appropriate, solicit a prospective Society-level donor pool of 75-100 households

  • In coordination with Individual Giving Officers and other Development colleagues, manage a portfolio of approximately qualified 75 - 100 households of current individual donors to increase their current giving

  • Consistently use “Plans”, the moves management segment of BSO’s CRM, Tessitura, to document activity and results in a timely manner and participate in quarterly metric review meetings

  • Assist with analysis to measure the efficiencies and effectiveness of strategies and tactics

  • Meet quarterly program goals which are set annually

Qualifications :  Passion for relationship-building work.  Comfortable with initiating conversation and authentically listening.  Ability to work with accuracy in a fast-paced environment.  Outstanding verbal and written communication and presentation skills. 

Interest and/or background in the arts.  Minimum of three years face to face fundraising experience.  Tracking relationship-building steps in a CRM; Tessitura user preferred.  Demonstrated ability to set priorities and achieve goals.  Working with leaders

Attend evening concerts, dinners, and other engagement events on weekday evenings and occasional weekends to meet with donors and prospects.  Travel in the Boston area, Berkshires and New York City region, as needed.

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