Economic Mobility Pathways (EMPath) in Boston transforms lives by helping people move out of poverty and provides other organizations with the tools to do the same. As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy, we offer a wide range of rewarding career opportunities.
The Mobility Mentoring Center Outreach Coordinator position is a key member of the Mobility Mentoring Center team (MMC), which is made up of specialists with expertise in employment, education, and financial literacy, as well as other skills to help low-income families set and attain goals to move them along the pathway to economic independence. MMC also provides training to EMPath staff and participants to increase their knowledge in these areas, and its specialists work with individuals who receive one-on-one coaching and referrals to robust community resources that will help them and their families get ahead.
The Outreach Mentor will assist and support EMPath's community outreach and recruitment efforts for all MMC initiatives. The MMC Outreach Mentor will also provide career support to participants and work with them to identify, obtain, and retain sustainable employment, education, and training opportunities.
Hours: Full-time; must be available to work a flexible schedule that may include evenings (until 7:30pm) as needed to accommodate participants' schedules, within a 40 hour work week.
Location: MMC is based in downtown Boston, but travel between multiple program sites within the Greater Boston area is expected.
Outreach/Recruitment duties (70%) will include:
* Collaborate and engage with EMPath housing mentors and shelter program participants to identify Mobility Mentoring Center candidates
* Conduct outreach, recruitment, and engagement of participants interested in receiving MMC services
* Promote awareness of MMC services and other benefits, as well as expectations and requirements
* Conduct outreach to candidates in person and by phone and email
* Attend EMPath community meetings, program meetings and other events as needed
* Track information and outcomes in database systems
* Provide continuous follow-up and support to participants to deepen engagement
Career Mentoring duties (30%) will include:
* Provide high-quality, individualized career coaching and confidence-building to low-income adults
* Offer one-on-one services including resume and cover letter development, job search support, interviewing prep and practice, and managing workplace culture/employers' expectations.
* Provide referrals to education and job training resources, including vocational training programs, HiSET/ESOL, and college certificate and degree programs
* Work collaboratively and coordinate services with DTA, DHCD, Career Centers and other community-based workforce development partners to create, provide, and maintain employment opportunities.
Knowledge, Skills, Abilities:
* Experience in recruitment and community outreach; ability to create and develop relationships with all levels of staff
* High degree of cultural sensitivity and ability to work effectively with families from diverse cultural, socio-economic, ethnic and educational backgrounds. Experience working with populations that have experienced trauma and/or crises preferred.
* Effective and creative problem-solving and conflict resolution skills.
* Proven experience promoting career development and advancement, including knowledge of workforce development, education, and career exploration.
* Ability to engage, assess, motivate, and support participants using advocacy and coaching skills that are compassionate, strengths-based, and non-judgmental
* Superior verbal/written communication skills, including grammatical, writing, editing and proofreading skills necessary for creating and revising resumes, cover letters, LinkedIn profiles, and more
* Strong computer skills, including data entry, with solid knowledge of Microsoft Office Suite.
* Ability to work collaboratively as an active member of a team in a fast-paced, changing environment, as well as to work independently.
* Outstanding time management skills, organizational skills, interpersonal skills, and attention to detail.
* Expectation to travel between multiple program sites within the Greater Boston area and to work flexible hours.
Bachelor's Degree required. Two years of experience in career coaching, career counseling, and/or recruitment. Will consider more experience in lieu of formal education.
Experience promoting economic mobility among low income families strongly preferred.
Bilingual English/Spanish preferred. Candidates of color are strongly encouraged to apply.
Email resume and cover letter to: Elyse Pipitone, Senior Career Specialist, at email@example.com