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Program Assistant, Program Effectiveness

The Boston Foundation
Job Title: Program Assistant, Program Effectiveness
Job Type:
Job Search Ends:
January 31st, 2019

All applications should be submitted online. 

Go to https://www.tbf.org/who-we-are/careers and select Program Assistant, Program Effectiveness to complete our online application process.

Diversity candidates are strongly encouraged to apply. Equal Opportunity Employer.


Job Description 

Title: Program Assistant, Program Effectiveness

Department: Program

Reports To:  Program Officer, Nonprofit Effectiveness

FLSA Classification: Non-Exempt  FTE: 1 FTE

Supervises:  None


Position Summary:

The Program Assistant, Program Effectiveness works with the Program Officer, Nonprofit Effectiveness and multiple cross-functional staff to provide organizational and administrative support for Program Effectiveness improvement initiatives and to streamline nonprofit partners’ experience with the Program department.


Essential Functions:

·         Provide administrative support for key staff including:

o   Calendar management, scheduling and other administrative support for Associate Vice President for Program; and

o   Process and submit expense reports and invoices on a semi-monthly basis.

  • Support Program Effectiveness initiatives designed to streamline operations, including:
    • Provide support for department-wide measurement and evaluation efforts in conjunction with Assistant Director for Programs Data + Insight, including meeting scheduling and management, and generating knowledge management documents and templates for departmental use;
    • Manage calendars, conduct note taking for team meetings, and provide general support for cross-functional teams to improve grant applications, grant due diligence, grants management system upgrades, and other operations-related work;  and

o   Build expertise in and assist staff with grants management and relevant IT systems as issues and questions arise.

  • Support a developing body of work focused on nonprofit partners’ grantseeking experience and interactions with the Program department, including:
    • Develop regular communication with nonprofit community through e-newsletters, social media content, and other mass communications;
    • Draft and edit website messaging and other online content for nonprofit audience;
    • Provide technical and administrative support for nonprofit-focused events (grant information sessions, trainings, etc.) including managing timelines and activities in coordination with the Program Officer and Events Team: tracking and coordination of guest lists, invitation mailings and follow up correspondence; assist with occasional events in the mornings (prior to 9:00am) and evenings (after 5:00pm); and
    • Field nonprofit inquiries via telephone and email.

·         Provide general administrative support to other department team members as requested.

Other Duties and Responsibilities:

  • Individuals assigned to this position may perform other duties as assigned.



Preparation, Knowledge, Previous Experience:

  • College degree or equivalent work experience; and
  • 1 – 3 years of office-based administrative work experience.


Skills, Abilities, Competencies:

  • Solid organization skills and impeccable attention to detail and accuracy;
  • Strong knowledge of Microsoft Office products – especially Word, Excel, Outlook and PowerPoint;
  • Salesforce or other database experience strongly preferred;
  • Experience supporting updates and improvements to technology a plus;
  • Strong customer service orientation;
  • Excellent written and verbal communication skills;
  • Excellent writing, proofreading and editing skills;
  • Professional and mature interpersonal work style, ability to interact well with a diverse range of people;
  • Ability to adjust work activity to various management styles;
  • Ability to make decisions regarding organizing own workload and managing multiple tasks;
  • Must be independent, proactive and able to work under the pressure of tight deadlines;
  • Participatory work style; team player and sense of humor; ability to give and receive feedback in a positive and productive manner;
  • Willingness and ability to work outside the regularly scheduled work day as needed; and
  • Strong goal orientation with flexibility to adapt to changing priorities.


Working Conditions & Physical Demands: examples below

  • Ability to sit for long periods of time;
  • Ability to use a computer keyboard for extended periods of time; and
  • Ability to lift and carry up to 25 pounds, occasionally.







133 Federal Street, Suite 802 | Boston, MA 02110
Phone: 617.426.2606
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