Reporting to the Director of Communications, the Web Developer leads the functional and technical design, development and maintenance for all of Fenway Health’s online properties to help advance our mission of caring and advocating for the LGBTQIA+ community, people living with HIV, and other marginalized groups. Our online properties include Fenway’s Award-winning website, fenwayhealth.org, as well as a variety fundraising and programmatic sites. The Web Developer works in close cooperation with members of the Communications team and other Fenway staff that support the work of its various departments and divisions.
1. Design, Develop, and Maintain Web-Based Solutions Including Websites and Applications in Support of Fenway’s Mission and the Fenway Brand.
- Design, develop, troubleshoot, and maintain web-based solutions (including websites, applications, and email communications) that support Fenway’s mission-oriented goals and marketing, fundraising, and communications efforts
- Maintain a strong working knowledge of a variety of content management systems, as well as web design & development software, web applications and components, and web hosting management tools
- Build and deploy user interface features and workflows that optimize user experience and work as seamlessly as possible with existing infrastructure and backend systems.
- Support search engine optimization and Google Analytics analysis and reporting
- Provide internal technical support for web-based solutions, including websites, applications, email communications, social media, and/or blog posts
- Ensure consistency and adherence to Fenway Health brand guidelines across all platforms
- Maintain a working knowledge of current and emerging web development languages, technologies, and techniques
2. Meet Agency Participatory Expectations.
- Suggest and participates in continuing quality improvement efforts
- Adhere to all agency and departmental policies and procedures
- Participate in quality assessment and improvement activities as requested
- Adhere to the highest principles of patient and client confidentiality
- Adhere to established safety policies, procedures and precautions; identify potential or actual unsafe situations in the environment and take measures to rectify the situation
- Attend all required meetings, in-services and professional trainings
- Attend all regularly scheduled department meetings, trainings, forums and pertinent Fenway Health staff meetings
- Maintain professional competence necessary to perform job responsibilities; maintain and provides agency with records of continuing education activities
- Serve on agency committees and in professional organizations when requested
3. Perform other related duties as required
- Minimum of bachelor’s degree or equivalent life experience preferred
- Minimum of 1 - 2 years of professional web management experience
- Strong understanding of cross-browser compatibility issues and solutions
- Experience working with a mobile-first approach
- Experience working with various Content Management Systems, including WordPress & Squarespace
- Proficiency in Adobe applications, including Photoshop, Illustrator, InDesign & Dreamweaver is preferred
- Experience collecting and analyzing user and performance data from a variety of web and social media platforms
- Experience with API integrations a plus
- Excellent interpersonal skills
- Ability to manage multiple projects & deadlines, problem solve, and to be solution-oriented
- Ability to work harmoniously with members of the LGBTQIA+ community and staff from diverse ethnic, racial, and cultural backgrounds
About Fenway Health
The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBTQIA+) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:
- Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care
- The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health
- AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.